Sally Garrett opened the Kumon Ely Study Centre in October 2013, but then moved to the King's Lynn Study Centre when a new franchise opportunity became available. In this interview she explains why she decided to become a Kumon franchisee and her experience so far:
“I am a firm believer in education. An excellent education is the most important gift we can give our children. As a Head Teacher, and maths teacher, I saw the incredible progress children were making when studying with Kumon. That inspired me to learn more about the Kumon programmes and ultimately to become a Kumon Instructor.
I thrive on a challenge and have always wanted to run my own business and be ultimately responsible. The franchise route offers that opportunity, but also the safety net of a well-established and successful brand, along with the support and training to grow that success.
My favourite thing about being a Kumon Instructor is the class itself; seeing the children progressing and achieving; their joy at their success and belief in themselves, and seeing their confidence grow. I love being part of nurturing each child to becoming a confident, well rounded successful individual.
I firmly believe in the Kumon programmes and the huge benefits they bring to the children who undertake them. They really do work – I’ve witnessed that first hand. Kumon is also a highly professional company which sets high standards and expectations for its franchisees and offers the support and training to achieve those standards. Kumon has an ethos of continuous improvement in order to offer the best supplementary education possible to the children who study with it.
I have received massive support from Kumon. From the initial Franchise Information Session, through training, and then practical advice when setting up the centre including vetting potential venues; advice about marketing; carrying out enrolments; running the class itself; observations, feedback and, in particular, setting work for students to ensure they are studying at the right level. My Area Manager has been a huge support and I can’t imagine doing this without her help and advice. My telephone calls to Kumon are also answered promptly and efficiently, and always with a friendly voice at the end.
I received training before opening my centre, which covered everything from the Kumon Method itself, to marketing and opening the new centre, to the administration and legal procedures involved with running an educational business. This enabled me to feel confident and it was also beneficial to network with other potential franchisees.
Since opening I have been to further training sessions. I value all training and am keen to improve my instruction, which will in turn benefit all the children at my centre. If the children are happy, achieving and seeing the benefits of Kumon they will remain on the programmes and hence be rewarded with long-term success; the children’s success is also the franchise business’s success.
I love my job! I go to work smiling and come home smiling. How many people can say that?”