Office Coordinator

Location Ealing
Salary £22,000 per Annum plus benefits
Office Coordinator
Based in Dickens Yard, Ealing London

Tuesday – Friday : 12Noon – 8PM
Saturday: 9AM – 5PM

We are currently looking for an Office Coordinator to manage the reception desk and support the centre Instructor in all aspects of delivering the Kumon Maths and English Programmes at the Kumon Ealing Dickens Yard Study Centre.
Kumon develops every child’s potential, offering maths and English study programmes to more than four million students worldwide. We currently have over 650 franchised study centres across the UK and Ireland.
Key responsibilities of this role will include:

Providing a professional reception service for the centre when required:
welcoming parents, managing enquiries,
taking messages
Communicating with Kumon families regarding issues such as absences, discontinuance and payments 
Maintaining the study centre’s banking and payment systems including collection of monthly fees
Liaising with and maintaining positive working relationships with parents
Carrying out general administration duties as and when requested by the line manager
Key skills and experience required for this role are:

Proven track record in administrative roles
Expertise with the full range of Microsoft Office packages including but not limited to Word, Excel, PowerPoint and Outlook
Excellent telephone manner
Team player, but ability to work on own initiative
Ability to work on multiple tasks
Good communication skills both orally and written
Ability to prioritise and manage own workload amid conflicting demands and busy work periods
Professional manner
Positive attitude
Professional appearance
‘Can do, will do’ attitude
Able to work-unsupervised and use own initiative
Exceptional attention to detail
Flexible approach to working hours
Appreciation of customer care
Understanding of and commitment to an ongoing programme of professional self-development
Appreciation of customer service and care
Positive and caring interest in children and their capabilities
Experience in working in a multi-lateral, multi-cultural environment
Knowledge and/or experience of working within the education sector
Working knowledge of Access databases and/or any other similar database IT solutions
Full driver’s licence and ability to drive
Willing to travel to other UK offices as and when required (with possible overnight stay)
Qualifications (Please list the essential qualifications a candidate requires)
Essential: Good level of education in maths and English
Desirable: Grade B in maths and English GCSE (or equivalent)
 In return, we will offer you:
28 days holiday per year including Bank Holidays (increasing with service)
Annual salary reviews
Extensive training opportunities throughout your career
Free Kumon tuition for your children
Hundreds of retail discounts
A company pension
Private Medical Insurance
Free eye tests
Life assurance
Enhanced maternity and paternity pay
Staff at Kumon all share a passion for education, and the desire to help children achieve their full potential. The work you do, no matter what your role, will make a real difference to developing students' abilities and will help you to achieve your full potential too.
The interview process will consist of:
Initial phone interview with the hiring manager
If successful you will be invited to attend an orientation meeting/assessment day, in a centre around the country, all expenses paid. The assessment day will be based on tests and presentations
The final stage will be a face-to-face interview
To apply for this role, please provide your CV and a supporting statement letting us know why you are interested in working for Kumon.
Please include your relevant skills/experience as well as your GCSE (or equivalent) results.

Kumon cares about your privacy, by submitting your information you consent that we will store your uploaded CV securely and process your data in accordance with the General Data Protection Regulation. On occasion we may share your CV outside the EU if the role we are recruiting for is based outside the EU within a Kumon Group Company. We will not keep your information longer than we reasonably believe is necessary for us to carry out the above and will not pass your personal details onto any third party. Unsuccessful applicants will be deleted from our database.
If your application is unsuccessful, please allow for a 90-day period from the date of your initial application before reapplying.
Closing Date:

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